Terms of Use
Last updated: 2 April 2026
Please read these Terms of Use carefully before accessing or using any part of the sentinelpeak platform or services. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you and sentinelpeak governing your access to and use of our website, platform, and all associated services. Your continued use of the platform following any updates to these Terms constitutes acceptance of the revised Terms.
2. Eligibility
You must be at least 16 years of age to use our services. By using the platform, you represent and warrant that you meet this minimum age requirement and that you have the legal capacity to enter into this agreement. If you are using the platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
3. Account Registration
3.1 Account Creation
Certain features of the platform require you to register for an account. When creating an account, you agree to provide accurate, current, and complete information and to keep that information updated at all times.
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you become aware of any unauthorised access to or use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion if we reasonably believe you have violated these Terms or engaged in conduct harmful to other users, third parties, or the platform.
4. Use of the Platform
4.1 Permitted Use
You may access and use the platform solely for lawful, personal, non-commercial educational purposes unless you hold a valid commercial licence or written agreement with sentinelpeak permitting otherwise.
4.2 Prohibited Conduct
You agree not to:
— reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform or its content without express written permission;
— upload, transmit, or distribute any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable;
— attempt to gain unauthorised access to any part of the platform, its servers, or connected systems;
— use automated tools, bots, scrapers, or similar technologies to extract data from the platform;
— interfere with or disrupt the integrity or performance of the platform or the data contained therein;
— impersonate any person or entity or misrepresent your affiliation with any person or entity;
— use the platform in any manner that could disable, overburden, or impair its proper functioning.
5. Intellectual Property
5.1 Ownership
All content, materials, and features available on the platform — including but not limited to text, graphics, video, audio, software, and course materials — are the property of sentinelpeak or its licensors and are protected by applicable intellectual property laws.
5.2 Limited Licence
Subject to your compliance with these Terms, sentinelpeak grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform content for your personal, non-commercial educational use only.
5.3 Restrictions
You may not modify, adapt, translate, create derivative works from, or sublicence any platform content. Any unauthorised use of platform content may result in termination of your access and may expose you to legal liability.
6. User-Submitted Content
If the platform permits you to submit, post, or share content — such as comments, questions, or responses — you retain ownership of that content. By submitting content, you grant sentinelpeak a worldwide, royalty-free, non-exclusive licence to use, display, reproduce, and distribute that content in connection with operating and improving the platform. You represent that you have all rights necessary to grant this licence and that your content does not infringe any third-party rights.
7. Payments and Subscriptions
7.1 Fees
Certain services or content on the platform may require payment. All applicable fees will be clearly communicated before purchase. You agree to pay all charges associated with your chosen plan or purchase.
7.2 Renewals and Cancellations
Subscription plans may renew automatically at the end of each billing period unless cancelled before the renewal date. Details regarding cancellation procedures are available in your account settings or by contacting us at [email protected].
7.3 Refunds
Refund eligibility is determined on a case-by-case basis in accordance with our refund policy. We reserve the right to decline refund requests that do not meet the stated criteria.
8. Third-Party Links and Services
The platform may contain links to third-party websites or services. These links are provided for convenience only. sentinelpeak does not endorse, control, or accept responsibility for the content, privacy practices, or terms of any third-party sites. Your use of third-party services is at your own risk and subject to their respective terms.
9. Disclaimers
The platform and all content are provided on an as is and as available basis without warranties of any kind, either express or implied. sentinelpeak does not warrant that the platform will be uninterrupted, error-free, or free of harmful components. Educational content is provided for informational purposes and does not constitute professional advice of any kind.
10. Limitation of Liability
To the fullest extent permitted by applicable law, sentinelpeak and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, even if advised of the possibility of such damages. In no event shall sentinelpeak's total liability to you exceed the amount paid by you, if any, for access to the platform in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless sentinelpeak and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with your access to or use of the platform, your violation of these Terms, or your infringement of any third-party rights.
12. Privacy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your information as described in our Privacy Policy.
13. Modifications to the Platform and Terms
Sentinelpeak reserves the right to modify, suspend, or discontinue any aspect of the platform at any time without prior notice. We may also revise these Terms at any time. When we make material changes, we will update the date at the top of this page. It is your responsibility to review these Terms periodically. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.
14. Governing Principles
These Terms are intended to be interpreted in a fair, reasonable, and good-faith manner. Any dispute arising in connection with these Terms shall be resolved through good-faith negotiation in the first instance. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
15. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and sentinelpeak with respect to your use of the platform and supersede all prior agreements, representations, and understandings.
17. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
Sentinelpeak
The Square, Limerick, P56 V564, Ireland
Phone: +353 1 247 5174
Email: [email protected]
Website: Sentinelpeak